Return & Exchange Policy

Your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make it right. Please read our return policy carefully before initiating a return.

Return Window & Condition
You have 30 days from the date of delivery to initiate a return. To be eligible, items must be:

• In new, unused condition
• In their original, undamaged packaging
• Complete with all included parts, accessories, and documentation

Non-Returnable Items
The following items are not eligible for return:

• Items that have been opened, used, or show signs of wear
• Liquid or consumable products that have been opened
• Items marked “Clearance,” “As-Is,” or “Final Sale”
• Items returned without original packaging or missing accessories
• Items damaged due to customer misuse or accidents

How to Return an Item

1. Email us at cortyfran0@gmail.com within 30 days of delivery to request a Return Authorization (RMA) number. Returns without an RMA will not be accepted.
2. Pack the item securely in its original packaging with all parts included.
3. Ship the item back using a trackable, insured shipping service. Return shipping costs are the customer’s responsibility.
4. A 15% restocking fee may apply to certain returns.
5. Once we receive and inspect your return, a refund will be issued within 10–15 business days to your original payment method. Original shipping fees are non-refundable.

Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery at cortyfran0@gmail.com with clear photos of the damage and the packaging. Do not attempt to use a damaged item. We will arrange a replacement or full refund promptly.

Missing Parts or Accessories
If your order is missing any parts or accessories, please contact us within 7 days of delivery. We will ship the missing items to you free of charge.